Case Study

Client Profile

One of the largest energy suppliers in Australia, providing broad-based energy solutions ranging from electricity and gas supply, to energy management and renewable energy alternatives.

Solution

Application Development and Integration Services.
Application Support Services.

Industry

Utilities

Business Challenge

Trysoft was selected to design and implement a solution for the display and charging of the New South Wales Greenhouse Gas Abatement levy to our client's retail customers.

The NSW Greenhouse Gas Abatement Scheme (GGAS) commenced on 1st January 2003 and is one of the first mandatory greenhouse gas emissions trading schemes in the world.

The NGAS establishes annual state-wide greenhouse gas reduction targets, and then requires individual electricity retailers and certain other parties who buy or sell electricity in NSW to meet mandatory benchmarks based on the size of their share of the electricity market.

Our client, like other electricity providers, required enhancements to their existing billing and quoting systems in order to pass these additional costs of compliance through to their customers.

Solution

Trysoft Technologies for six consecutive years, provided contracted IT services to this client. Under the contract we provided applications development, maintenance and support and customised niche software development services such as complex applications for gas and electricity business to business reconciliation systems, complex billing systems and customer management systems.

In response to the introduction of the NSW Greenhouse Gas Abatement Charge (GGAC) our team of energy experts made enhancements to our client's existing billing and quoting systems to enable their staff to:

  • Enter and change the GGAC rate.
  • Allow for customers with a charge of 0, discounted rate or full value rate.
  • Allow for the charge to be calculated on Quotes.
  • Allow for the charge to be billed.
  • Allow for the charge to be sent through to their accounting system.

Results

The quotation and billing of the GGAC is now transparent to our client's customers. The existing billing system generates these charges with no costly manual intervention required from staff. The system has also been developed in such a way that it can easily provide for other similar levies if they were to be introduced in other States.

About Trysoft Technologies

Trysoft Technologies is a wholly owned subsidiary of Raw Capital Partners Limited, a company listed on the Australian Stock Exchange (ASX:RCA). Trysoft Technologies provides specialist billing solutions and outsourced information technology services to Telecommunications companies, Energy providers and Government agencies.

Trysoft is fully committed to providing the highest quality products and services and is ISO 9001:2000 accredited.

The company services some of Australia’s largest telecommunications and utility providers as well as maintaining and servicing mission-critical government software installations.

For further information on our products and services please call us on +61 (7) 3870 7070 or email us at trysoft@trysoft.com.

Trysoft Technologies
Suite 2, Level 4,
88 Jephson Street
Toowong QLD 4066
Australia
www.trysoft.com

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