Privacy Policy

Trysoft Technologies respects your privacy. We have developed our own privacy principles that embody the National Privacy Principles in the Privacy Act 1988 (Privacy Act) and respect your right to have your personal information treated in a confidential manner.

Trysoft Technologies places great importance on integrity and professionalism and will continue to treat and protect information we receive in accordance with these values.

1. How we collect your personal information

Trysoft Technologies' web server automatically collects the following information from Website visitors. This information does not identify you, but will identify your computer. Information recorded includes:

• the visitor's server address (IP address);
• the visitor's top level domain name;
• the visitor's country of origin;
• the date and time of the visit;
• pages and files downloaded by the visitor and in what order;
• the type of computer/operating system and web browser used; and
• the page the visitor came from when the visitor entered the Website.
• If you become a registered user of this Website, we may collect other personal information from you (such as your contact details or e-mail address) if you supply it to us through this Website.

2. How we use your personal information

Trysoft Technologies may use your personal information for the following purposes:

• to help us identify other services that may provide value to you;
• to send news, information about our activities and general promotional material which we believe may be useful to you (provided that you consent in accordance with the Spam Act 2003);
• to measure client satisfaction;
• to profile the type of people accessing the Website;
• to monitor who is accessing the Website or using services offered on the Website; and
• to comply with legislative or regulatory requirements that are placed upon us.
• If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us to unsubscribe.
• If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:
  • we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  • we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
  • we are required by law to disclose the information.
• We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.
• Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.
• Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.

All personal information which we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

3. Cookies

We utilise "cookies" on this Website, which are small pieces of data stored on the web browser on your computer. A cookie file can contain information, such as your user name, which the website uses to track the pages that you have visited. A cookie does not identify you personally but it does identify your computer.

This Website may store cookies on your web browser in order to improve the service for you on subsequent visits to the Website or to provide customised content. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

If you disable the use of cookies on you web browser or remove/reject specific cookies from this Website, then you may not be able to gain access to all of the content and facilities available on this Website.

4. How you may access your personal information.

You are entitled to have access to any personal information relating to you which you have previously supplied to us through this Website. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an enquiry regarding any personal information relating to you which may be in our possession, please contact our office during business hours at: trysoft@trysoft.com or (07) 3870 7070.

5. Accuracy

We encourage you to help us to keep your personal information up-to-date, by informing us if there are any errors in your personal information or if your personal information has changed. If you believe that any personal information we hold about you is inaccurate please contact us at trysoft@trysoft.com or (07) 3870 7070.

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